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Your well-being is our priority

At leon Responsible Gaming — Keep it fun, not stressful

Betting is entertainment — not a source of income. Leon believes that when every player knows their limits, the experience becomes far more enjoyable. This page is your complete guide to responsible gaming.

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18+
Adults only
24/7
Support & Assistance Services
5
Safety Tools Available Anytime
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Self-exclusion is completely free
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Important Notice
Betting can be addictive. If you or someone you know may be struggling with a betting addiction, please reach out to our support team immediately or activate the self-exclusion option. We're always here for you.

The Pillars of Responsible Gaming

What we do to ensure Responsible Gaming at leon

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Betting Limit

Set your own daily, weekly, or monthly deposit and wagering limits. Once a limit is set, it cannot be increased for 24 hours — protecting you from impulsive decisions.

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Break Feature

When you feel like you need a break, pause your account for anywhere between 1 day and 6 weeks. During this period, you won't be able to log in and you won't receive any marketing messages.

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Self-Exclusion

If you feel your betting is getting out of control, activate a permanent self-exclusion for 6 months to 5 years. Your account will be completely inactive during this period.

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Time Tracking

You can view how much time you spend on the platform each day from your dashboard. If you set a session limit, you'll be logged out automatically once that time is up.

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Minor Protection

Age verification is mandatory when registering at Leon. Activate PIN lock and parental controls to prevent younger members of your household from accessing the platform.

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Professional Support

Gambling addiction is a health issue. Our trained support team is available 24/7 and ready to help. Speak with us in a safe, confidential environment.

What Is Responsible Gaming?

Many people think Responsible Gaming means playing less or having less fun. That's not the case. It means enjoying betting as entertainment — where you decide how much you play, how much time you spend, and how much you wager.

At Leon, a responsible player is someone who understands that betting is never a guaranteed source of income. Winning and losing are both part of the game — and betting beyond your means, whether out of fear of losing or chasing a win, is never a wise decision.

We believe that with the right information, the right tools, and the right mindset, betting can be a great form of entertainment — one that has no negative impact on your life.

Signs of Healthy Betting Habits

You treat betting as entertainment, not as a source of income.
Don't get discouraged by losses or chase your money back with reckless bets.
You set a budget for betting and stick to it.
You don't prioritise betting over family, friends, or work.
You don't bet with borrowed money or by dipping into your savings.
Stop playing whenever you want, at any time.

Warning Signs

Seek help right away if you notice any of the following signs:

Repeatedly placing bets trying to recover lost money.
You can't stop betting, and feel restless when you try.
Borrowing money or spending your savings to place bets.
You're hiding your betting from family and friends.
Unable to give proper time to work or family.
You feel angry or stressed when you lose.

Don't hesitate to ask for help. Acknowledging the problem is the first step toward solving it. Our support team will assist you with complete confidentiality.

Leon's Safety Tools

You can access these tools at any time from your account settings

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Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
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Loss Limit
Set a limit on how much you can lose within a given period. Once you hit that limit, betting stops automatically.
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Session Time Limit
Set a limit on how long you can stay on the platform in one session. You'll receive a reminder when the time is up, with the option to be logged out automatically.
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Cooling-Off Period
Pause your account for anywhere between 1 and 42 days. During this time, logging in or placing bets will not be possible.
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Self-Exclusion
Apply for a long-term closure lasting between 6 months and 5 years. While self-exclusion is active, you will also be blocked from opening a new account.
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Betting History Review
View your complete betting history for the last 30/90/180 days — including total deposits, winnings, and losses, all displayed transparently.

How Do You Set Limits?

Activate your safety tools in just a few simple steps.

1
Log In to Your Account
Log in to Leon with your mobile number and password.
2
Open "Account Settings"
Click on your profile icon in the top-right corner and select "Settings".
3
Select the "Responsible Gaming" tab
Look for the "Responsible Gaming" tab in the settings menu.
4
Activate Your Preferred Tool
Set up a deposit limit, session limit, or self-exclusion — whichever you need.
5
Verify with OTP
An OTP will be sent to your registered mobile number for verification. Use it to confirm your limit.

Responsible Gaming Tips

  • Set a fixed weekly budget and stop once you've reached it.
  • Never bet while under the influence of alcohol or when you're feeling stressed.
  • Don't try to "chase" lost money — it only leads to bigger mistakes.
  • Take breaks while betting — at least 10 minutes of rest every hour.
  • Talk openly with family or friends about your betting habits.
  • Make time for other hobbies and activities outside of betting.
  • Remember — winnings are never guaranteed, so always play prepared for the possibility of a loss.

FAQ

Frequently Asked Questions About Responsible Gaming

Yes. When self-exclusion is activated, any withdrawable balance in your account will be returned directly to your registered mobile wallet (Mobile Pay/Nagad/Rocket). This is typically processed within 24 hours.

No. During a cooling-off period or self-exclusion, all promotional communications, bonus offers, and marketing messages will be completely suspended. Use this time to focus on yourself.

No. Once your self-exclusion period ends, your account is not automatically reactivated. You will need to contact our support team to request reactivation — and then wait an additional 7 days, giving you time to reconsider.

Limit reductions take effect immediately. However, requests to increase a limit only take effect after 24 hours. This delay is intentional — it's designed to stop you from raising your limits impulsively in the heat of the moment.

No, self-exclusion can only be initiated by the account holder. However, if you are unable to do so for any reason, please contact our support team — we will verify your identity and assist you.

Reach out to leon's support team first — we'll help you with full confidentiality. You can also talk to a trusted family member. Remember, asking for help is not a weakness; it takes courage.

Leon's Commitment

What We Do to Ensure Responsible Gaming

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Licensed

Operated under an international gaming license and subject to regular audits.

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Trained Team

Our support team is specially trained in Responsible Gaming.

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Active Monitoring

Unusual betting patterns are automatically detected and flagged with an alert.

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Community Support

Awareness campaigns are run in partnership with addiction prevention organisations.

🛡️ Start Betting Safely

Play responsibly, Enjoy the experience

Your safety at leon is our responsibility. Register today and use all our safety tools to maintain the right balance in your entertainment.

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18+ Only · Responsible Gaming is our commitment · If you need help, contact support immediately

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